COVID-19 Plan

March 26, 2020

To Our Valued Customers:

The impact of the Covid-19 outbreak continues to evolve on almost an hourly basis and the one message that has been consistent from the medical community is that this is a highly contagious virus.

Please be aware that certain product lines may be limited due to plant closures and overseas imports. Currently, there are several product lines that are affected including interior doors and handles. As this situation continues there may be more products unavailable in the supply chain.

Our facilities have been instructed on preventative measures they need to take to mitigate the risk of exposure. While this serves to protect our internal staff and those who visit our facilities, we also want to do our part to minimize the spread of the virus by monitoring travel and face-to-face interaction.

  We have weighed what is most important in addressing this complex situation. Without question, it is, and always will be, the safety of our people, which includes our customers, vendors and, of course, our own staff. With that clearly in mind, we do not want to compromise the safety and health of anyone.

Effective Monday, March 30, we will be reducing our operating hours to 7:00 – 4:00 Monday to Friday. We will remain closed on Saturdays until May 2.

In order to curtail personal contact, we are limiting the traffic coming into our store. If you find the door locked, please be patient as we allow others to finish their business. We will continue to welcome call in or email orders. For customers without a charge account, we will have the option of online payment. Products can also be delivered (curbside or driveway only) from Monday to Friday. Due to the current limited staff, we may require some extra time for 2 person delivery and rooftop delivery.

 We thank you for being understanding and we are working our best so that we can all get back to a more normal course of doing business as quickly as possible.

 

Stay safe everyone, we’ll get through this together.

Your Fries Tallman Friends  

 

March 19, 2020

To our valued customers,  

During this trying time of recent events around the world and locally here at home, FTL will be doing what it can in an effort to reduce the spread of the COVID-19 Virus, but still be able to provide the products and service our customers require.  We are adhering to and following the recommendations as outlined by the Federal and Provincial Government.

Our Business Hours:

                                        Fort QuAppelle                                                                                         Regina
                          Monday to Friday 7:30 to 4:30                                                          Monday to Friday 7 to 5

Closed Saturdays until May 2

 

Ways to Order

•       Call the Regina store at 306-525-2791 to place an order with general sales, or email us at

•       Or contact one of our Sales Reps directly:

Derek   306-539-1986

Jay          306-531-4142

Matt       306-529-4153

Chris       306-533-3010

Mark      306-531-9828

Fort QuAppelle

Penni     306-530-3920

Roberta 306-535-8949

•       All cash orders can be paid digitally by E-Transfers, an emailed secure payment link or on our Customer Self-serve portal

•       In light of social distancing, our delivery staff will not be delivering into an occupied home until further notice. All products will be placed on driveway or curbside. 

•       Homebuilders – please call to book appointments for customers to view products in our showroom

•       Please be aware that certain product lines may be limited due to travel restrictions and oversea imports.   

 

We at FTL are doing our part to help prevent the spread of COVID-19.  It is important to us to provide a great shopping experience to all our customers. We will update you as the situation changes. 

 

Stay safe everyone, we’ll get through this together.

Your Fries Tallman Friends